Helpdesk
Services


By utilizing 24×7 LIVE helpdesk, you can relieve your team from working nights and weekends and prevent your high-value employees from working on low-value tasks.




1

White Labelled

 White labeled solution; your clients see your brand
 
2

Fast response

Average response time of 15 minutes, allowing your team to work on the larger issues at hand

3

Monitoring

We deploy proactive technology management to monitor. 
 
4

Global Presence

We deploy proactive technology management to monitor.
 
5

100 % Transparency

 Flat per node rate allows you to effectively manage costs
 
6

Transparent cost

No hidden fees or blackouts. We provide all-inclusive, flat fees

Business Day

8 AM – 5 PM US TIME ZONES Call, answer, and support services provided from our Jersey City, NJ offices
.

24X7 Support

24×7 all you can eat buffet of full support. US based business day support and after hours support from our NOC

Call answering

24×7 Call Answering services only. POC will be notified when a call or request is made
 

Pricing Plans

Starter

$ 10 .00

Per Month
  • Monitoring
  • Helpdesk
  • Asset configuration and management
  • Event management

Professional

$29 00

Per Month
  • Monitoring
  • Get access to all modules
  • Limited customization
  • Event management

Business

$ 49 .00

Per Month
  • Monitoring
  • Helpdesk
  • Asset configuration and management
  • Event management


Get in touch



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